Janet & Alan Collingwood

Hi Paul,

We recently took the Golden Land cruise - I think the last one for the year. It was absolutely brilliant. We have been in the tourism industry for over 40 years and know how hard it is deliver great product. Well done. Your staff are fantastically trained and especially impressive with their ability and willingness to react to customer needs as and when required. This is one of the hardest service cultures to build in a team. Well done.

I know there is a lot of competition on the river now but the authenticity of your product and the warmth and professionalism with which it is delivered are great points of difference.

All the best
Janet and Alan Collingwood