HEATHER FOSTER & CHRIS CURREY, AUSTRALIA, HALONG BAY & THE RED RIVER, AUG 2015
Hello from Australia
We filled in Evaluation Forms before we ended our trip, but we wanted to give you a greater level of feedback than was possible on the form.
We loved every bit of the trip. We thought 10 days was a good amount of time for that itinerary. The excursions were excellent, of high interest, especially Mai Chau. The purser, Saroun warned people that some might be worried about the length of the excursion. As a result many people did not join it. Those who did found the travel no problem at all. Perhaps more information, and pictures, or a video of Mai Chau could be shown to show people the aim of the excursion, to show that it was worthwhile. In the extremely hot weather we found that the itinerary of (in most cases) one excursion a day and a half day on board was very appropriate.
We especially want to mention some staff: Peter was an excellent Purser. Always attentive, helpful, calm and able to quietly solve problems. We hope the management of Pandaw understands his great potential.
The kitchen and restaurant staff were all outstanding. One of us has a special diet and it was catered for in an outstanding fashion, actually better than on any previous Pandaw trips we have taken (this was our 4th trip). The housekeeping was also exemplary.
We would particularly like to recommend the local guides, Duoc and Vu. We found them charming, knowledgeable and very alert to passengers’ requirements. They had to deal with two or three difficult passengers and this they did most graciously. We hope we meet them again on future trips.
We hope this feedback is useful to you,
best wishes
Heather Foster and Chris Currey