Worried About Booking Just Now
As the global vaccine drive begins and the world starts to look to life beyond COVID-19, you may be thinking of booking a long-awaited trip abroad but are still concerned
regarding payment and cancellation terms in a post-covid world.
To help out, Pandaw are offering all guests for the 2022/23 season our updated COVID-19 payment and cancellation terms:
All bookings for the 2022/23 season with paid 20% deposit can amend the date or destination of their booking free of charge before 61 days to departure in the event of
any COVID-19 restrictions at home, or the destination country.
If, within 61 days of your departure date and your full balance has been paid, you encounter travel restrictions due to COVID-19 which mean you are unable to join us for
the expedition, we will provide a cash refund of any money paid above the 20% deposit amount for your booking. A credit voucher will then be provided, equal to the deposit
amount, which can be used for a new booking with Pandaw.
We hope that the added flexibility and guarantees reassure you and remove any concern about payments at this time. With cabins already selling very quickly, we are
expecting limited availability during peak seasons so book early to avoid disappointment.
Terms & Conditions
- This offer is available on departure dates through May 2023 only
- This offer supersedes any previous flexible booking offers
- Standard cancellation terms apply in instances not outlined in the above terms
- Deposit amounts are non-refundable and voucher credits cannot be exchanged for cash
- Pandaw reserves the right to amend this offer at any time and without warning and provision of the terms is at our
discretion
- Cancellation fees from external providers including, but not limited to, flights and hotels may be applicable for
cancellations within 61 days of departure
USD100 Deposit per Person Promotion
Our USD100 Deposit per person promotion has now ended on 22nd April 2022.
Pandaw Health and Safety
The Pandaw Health and Safety measures for the planned re-start of river cruises in SE Asia have been established by Pandaw Senior Management and are based on the current
available guidelines of the WHO as well as on the regulations of the individual countries involved. To ensure maximum safety on all our Pandaw vessels, these measures need
to be respected by us, as the cruise line, and you, as our partner and passengers.
Click here to view
our Health and Safety measures.
Updated 22nd April 2022
