Pauline and Nigel Hawkins
PAULINE AND NIGEL HAWKINS, UK, THE CLASSIC MEKONG, NOV 2018
We went on your 7 day Pandaw cruise down the Mekong River, which was a wonderful experience and the highlight of our 24 day holiday
Hi Paul
We went on your 7 day Pandaw cruise down the Mekong River 13 -27 November 2018, which was a wonderful experience and the highlight of our 24 day holiday. Excellent just does not fully explain our experience. The boat is wonderful, each and every one of your crew were amazing, always smiling and so helpful, the food was absolutely delicious, all our excursions, which were varied,interesting, informative and enjoyable, were amazing and everything ran like clockwork including our transfers. Special thanks to our amazing guides Giang in Vietnam and An in Cambodia. An certainly went the extra mile by keeping us entertained on our 5 hours coach transfer to Siem Reap with the various uses for his scarf !! When we arrived in Siem Reap regrettably are prearranged transport to our hotel hadn't arrived after 30 minutes so Andre made phone calls then arranged for a tuk tuk to take us to our hotel - He was a true ambassador of customer service and a credit to your company.
We have wonderful amazing memories of our 7 days on the Mekong River and thank "all your staff" for making our time on your Pandow Cruise such an excellent experience.
Kind regards
Pauline & Nigel Hawkins
