LYNDA BROWN, UK, MANDALAY PAGAN PACKET, OCT 2017
Dear Paul. I have recently returned from a trip to Myanmar and have had such a wonderful holiday that I wanted to email you directly to thank you.
We flew from Heathrow to Yangon and were met by our guide Harry. We were in fact the only passengers in the party and Harry gave us a totally personalised tour of the city. He was the perfect guide: polite, respectful, considerate, knowledgeable. In fact I cannot praise him enough. The hotel Sule Shangri La in Yangon was of an exceptionally high standard and the staff fell over themselves to make our stay special.
Harry escorted us to Bagan and onto our boat to spend 7 nights on the RV Kalaw Pandaw to Mandalay. Again we met the most professional of staff who went absolutely out of their way to take care of our every need. I have never met such happy, contented, delightful people in all my many many years of travelling all over the globe. I would particularly like to mention our Purser Myo Naing. He is doing such a brilliant job of leading his team on the boat and knows absolutely everything that is carried out by each member of staff. His efficiency is equally matched by his constantly smiley face and thoroughly obliging manner. The food and service on the boat was outstanding. So too the entertainment on board and all the trips we took. I loved the way all the staff lined up to see us safely off the boat and were there to greet us so warmly when we returned. The utmost care was taken to ensure our safety during each outing. Whenever we held out a hand to steady ourselves there was someone there immediately to hold it, along with a smiling face of reassurance. Our stay at the Inle Lake in the Sanctum Spa hotel was equally incredible and our guide was superb. Again highly professional, thoroughly attentive and great fun to be with. At the end of the cruise we were flown back to Yangon and to the Sule Snangri La Hotel, from where we flew back to Heathrow. I absolutely loved my holiday on your beautiful colonial boat and thank you once again for the incredible attention to detail you have paid to my entire Burmese experience.
Kind Regards,
Lynda Brown,
United Kingdom