SUZY LAMONT, UK, MANDALAY PAGAN PACKET, MAR 2018
Having read some of the comments on your website, it is hard to find a different set of words to describe the wonderful experience we had on our cruise up the Irrawaddy. With only 23 passengers on board the atmosphere was very friendly and welcoming. It is clear that after many years' experience, Pandaw truly understands how to ensure their guests travel in comfort and experience all the fascinating sights the Irrawaddy has to show.
For example, on the whole, the morning and afternoon tours were 2 - 3 hours duration so one was not left feeling utterly exhausted and it was lovely to come back to the boat at lunchtime and relax before the afternoon tour. The standard of service by the crew was outstanding - nothing was too much trouble and they were always around on the tours to help you up a steep slope or hand out the very welcome chilled wet wipes to clean your feet after visiting a temple. I don't think they saw it as service they had to do, but rather they treated us as if we were their parents/grandparents and they always did it with a smile and so willingly.
This review would not be complete without mentioning the excellent array of food offered each day - everything we ate was delicious and beautifully presented. We particularly enjoyed the local dishes they prepared and it was obvious everything was freshly made right down to the croissants for breakfast.
There were so many highlights but perhaps the one I most enjoyed was the surprise beach party when all the crew and guests joined together for dancing and canapes - it was such fun and lovely to be able to be at one with the crew - it really was like a big family occasion. Again on the final evening when we said thank you and farewell to the crew, we all danced together and said out goodbyes.
I thought the cruise was excellent value for money and hope that Pandaw can continue to maintain their high standards as they grow their excellent product.
