What Our Guests Say

Passenger Feedback

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Sandra Jean Watson

SANDRA JEAN WATSON, CANADA, FROM SAIGON TO SIEM REAP 7 NIGHTS, MAR 2023

"Very friendly & personable"

I enjoyed the cruise & staff in general. Very friendly & personable. I understand tips are included in fare however, when we asked for an idea of what would be appropriate, a suggestion of who to tip & how much should they be extra special, no one would help. Whether or not the custom is not to tip, most workers do expect something for their service, therefore it would be less stressful for the passengers if this could be added to your information pages.

Mary Carole Bown

MARY CAROLE BOWN, UNITED STATES, FROM SIEM REAP TO SAIGON 7 NIGHTS, MAR 2023

"As usual, everything was perfect"

As usual, everything was perfect. This was our 4th Pandaw trip. We only had 13 guests on board, because it was the ending ceuise, but we still got perfect attention from everyone. Stewart was also on board for a portion of the time. He is your best salesman.

Jean-Claude Deguise

JEAN-CLAUDE DEGUISE, CANADA, FROM SAIGON TO PHNOM PENH 3 NIGHTS, APR 2023

"Fantastic trip"

Fantastic trip. Thank you!

David Midboee Simonsen

DAVID MIDBOEE SIMONSEN, NORWAY, HALONG BAY & THE RED RIVER, MAR 2023

"We loved the cruise"

Excellent -excellent - we loved the cruise on Angkor Pandaw!

Paul Ritchie

PAUL RITCHIE, NEW ZEALAND, THE LAOS MEKONG: VIENTIANE TO CHIANG KHONG, MAR 2023

"Our guide was exceptional"

Bee our guide was exceptional, we have travelled for 40 years and he would be the best guide we have had, he was kind , considerate and informative, he did not go on with screeds of information that a person can't take in on the subject been talked about, also compassionate as he took his time out to go back to see a young girl in a village that had lived in pain for 3 years to see if he could be of help and left his cell number for them to contact him if they needed help to go to a hospital, when we left he had not heard from them, i wish they had as she does need a doctor

Elisabeth Jane Prosser

ELISABETH JANE PROSSER, AUSTRALIA, HALONG BAY & THE RED RIVER, APR 2023

"All the staff were magnificent"

All the staff were magnificent and really made the cruise a real pleasure. My only concern was a couple of the excursions which were a little disappointing, not the guides fault but specific destinations did not meet the high Pandaw standard

Egon Kristian Falk

EGON KRISTIAN FALK, DENMARK, HALONG BAY & THE RED RIVER, APR 2023

"As always great!"

As always great!

Susan Mary Jones

SUSAN MARY JONES, UNITED KINGDOM, HALONG BAY & THE RED RIVER, APR 2023

"Myo and Thura, both delightful people"

More hooks in the cabin would be useful. our cabin shower worked but it was getting a bit battered and the shower gel shelf was at an alarming angle. also the bolt to hold the door in place when the boat was rocking, did not fit so the door swung into one if there was movement. Minor detail. Lovely to see a couple of crew from Irrawaddy trip, Myo and Thura, both delightful people.

Nicolle PACKER

NICOLLE PACKER, AUSTRALIA, HALONG BAY & THE RED RIVER, APR 2023

"The cruise was extremely enjoyable and informative"

The cruise was extremely enjoyable and informative about the people, culture and history. Very busy with 2 excursions per day - perhaps a day off could be included or 2 half days? Food excellent as was accommodation and care of passengers in a friendly, comfotable environment. It was also very good to go to non-touristy destinations.

Max WARREN

MAX WARREN, AUSTRALIA, HALONG BAY & THE RED RIVER, APR 2023

"Pandaw model is a great way to experience an understanding of a countrys culture"

somehow we thought from the itinerary sent, we were on the higher water cruise seeing the hydro dam and the river up towards China. I understand if water levels are low then a change in plan. I was very impressed with being able to see the workings below deck as it gave an insight into a the crews working conditions. It drove home how good the crew are to be able to consistently deliver so much service. Myo created a great end of cruise celebration with all the crew participating. Pandaw model is a great way to experience an understanding of a countrys culture. many thanks Pandaw

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