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Dear Paul,
I recently completed my second cruise with Pandaw (the first up the Mekong and the Irrawaddy a week ago). I want to express my thanks to you and your staff for another great experience. Your staff are so well trained and everything just seems to tick along without a fuss.
Your efforts in getting tourism up and running in Myanmar are also to be commended. From the number of cruise boats on the Irrawaddy you have obviously pioneered a whole new industry for the country. I worked in Myanmar in 1990/91 (oil & gas exploration). I was great to see how tourism has developed since then.
We are already planning our next trip with Pandaw.
A few minor things that could be improved:
a) Pursur or guides to have maps of towns where the bikes are used. We had a bit of trouble finding our way around.
b) Link the main invoicing system to the Pursur's records on the boat. We had a $50 credit (bike booking refund) on the main invoice to use for on board expenses. The Pursur had no record of this. Not a big problem as we had a copy of our main invoice and he accepted our word on this.
kind regardsGeoff Cocks
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