Pandaw River Cruises
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PASSENGER FEEDBACK

Jul 2017

IAN AND STEPHANIE PARTRIDGE, AUSTRALIA, SAIGON AND PHNOM PENH, JUL 2017

The cruise was above our expectations and we wished that we were on a longer cruise. We had only booked as far as Phnom Penh because we had already been to Siem Reap and Angkor Wat twice. However, we look forward to doing a future Pandaw cruise on a different river. The boat was very comfortable, we liked its old style with plenty of wood fittings, the crew were very helpful and attentive, the food was excellent and the included shore excursions were very interesting.

Jul 2017

RAEWYN MACKENZIE, NEW ZEALAND, THE MEKONG UNEXPLORED, JUL 2017

The trip was fantastic - I loved it. What a nice way to travel. The boat was lovely and the crew could not have been nicer nor more helpful. You have a great bunch working for you.

Apr 2017

WENDY EVANS, COOK ISLANDS, HALONG BAY AND THE RED RIVER, MAR 2017

Wendy Evans, dedicated Pandaw fan and traveler, has provided this outstanding account of her recent expedition on board RV Angkor Pandaw sailing the Red River and Halong Bay. Wendy has perfectly captured the many contrasts to be enjoyed along this route.

 

Apr 2017

ISOBEL DEXTER UK, THE IRRAWADDY, MAR 2017

This was my third Pandaw cruise so you could say that I am a fan! The staff are all exceptional and the whole trip is so well organised and the food is simply wonderful, such a relaxing trip. Having travelled with Pandaw it has really spoilt me for anything else so I will be hoping for trip number 4 before too long.

Isobel Dexter

Feb 2017

KIM MCARDLE AND JAMIE AITKEN, AUSTRALIA, THE MEKONG TO CHINA, DEC 2016

Hi Pandaw

I was one of the fortunate 13 people that just did the Jinghong to Vientiane trip. And made it! What an adventure! (We picked up 3 more passengers later) That was our third Pandaw, but I doubt we will ever be able to top it. Exhilarating does not even describe the feeling of riding rapids on such a large ship. I would do it again any day. The on-shore activities were also wonderful, in most part thanks to the wonderful, amusing, knowledgeable character Mr Vin. The scenery along that part of the river is breathtaking.

Kim McArdle & Jamie Aitken - The Mekong: From Laos to China River Cruise

It was also lovely to board and find Saroeung was the Purser. He was also the Purser on our first Mekong cruise and an absolute delight. He came up with wonderful ways to keep us oldies awake on New Year Celebrations. It was the best New Year we have had for many many years and have decided that every New Year will be spent on a ship. Also aboard, a few more crew that we were familiar with. It’s always nice to see familiar faces. We will be booking the Irrawaddy for July (Golden Land).

Regards,
Kim McArdle & Jamie Aitken
New South Wales

Jan 2017

VIVIENNE BOURKE, HONG KONG, THE CLASSIC MEKONG, DEC 2016

I just wanted to say how much we enjoyed the cruise, the food, the cocktails and the company of our fellow travellers and the staff.

We enjoyed the excursions, which were well designed and not too long, given the heat on some days. Just right! The visit to the school was amazing and the children joined in enthusiastically.

The Classic Mekong River Cruise

Wishing everyone at Pandaw a Happy New Year.

Vivienne Bourke

Nov 2015

FRANCES CUNNINGHAM & DR. MAURICE COLLIS, AUSTRALIA, THE UPPER IRRAWADDY, NOV 2015

Dear Marek

I was not sure who to write to at Pandaw, but I was keen to write to you on behalf of myself and my husband following our cruise on the Katha Pandaw that finished on 8 November in Mandalay.

As you are probably aware, early on the morning of 8 November 2015, our cruise boat became grounded on a sandbank in the Irrawaddy. Although the ship's crew made innumerable attempts to get the boat off the sandbank, we were stuck on the sandbank for around 10 hours. As three of us on the boat needed to get back to Mandalay by that evening in order to get our flights out of Mandalay for our next destination, my husband and I and the third passenger, John, were very pleased with the service and care provided by Pandaw Cruises in ensuring that we were picked up by an Irrawaddy fast river boat that was heading downstream towards Mandalay. The Pandaw also organised for one of the crew to accompany us on the fast boat to ensure that we were looked after and that we were picked up by our taxi to transfer to our respective hotels in Mandalay. We would especially to thank the crew member who looked after us so well on our adventure back to Mandalay.

We were very pleased with the exceptional service proved by the Pandaw Cruises, and we would like to express our thanks to Pandaw, and to the company management, and especially to the crew on-board our boat for the care and kindness shown to us.

We had a wonderful time and many memorable experiences on on Mandalay-Katha-Second Defile cruise, and Harry was a great guide for us. Could you please express our thanks to Harry?

We have just boarded the Laos Mekong this morning and we are looking forward to our next adventure up the Mekong with Pandaw Cruises.

With many thanks and kind regards
Dr Frances Cunningham & Maurice Paul Collis

Aug 2015

BILL PAGE, MANDALAY PAGAN PACKET, AUG 2015

I would like to thank Pandaw for an excellent experience on my recent cruise from Mandalay to Bagan, the staff and crew were a credit to your company. The guide, San, really made our trip with his detailed knowledge of Myanmar. I shall be travelling again with Pandaw next year and will certainly pass on tales of my very pleasant cruise to all my friends. Thank you Bill Page

Apr 2015

JOHN REID & LOUISE NEAL, BEYOND BHAMO, MARCH 2015

Dear Paul and Sven

Mingalabar! Its 3 weeks now since our holiday to Myanmar - The Best of Burma and the Upper Irrawaddy B-BH021AZ, (24th Feb to 9th March)  – and we wanted to thank you for all the work that went into making our trip successful! All our guides and drivers were excellent, and it was so good to walk out of each airport to be met by a friendly face holding our names, or met at the hotel ready for the next leg of our holiday, or guided into the airport for the next leg. Our excursions were wonderful and we were able to learn so much about the culture, religion and people of Myanmar. Throughout our whole trip we were warmly greeted by everyone we met and found that people were very keen to share their knowledge with us.

We would especially like to thank the crew and guide from our boat, RV Zawgyi Pandaw. Their professionalism is a credit to your company. Always friendly and keen to help, patient with us and sharing our sense of humour. They showed great pride in their workmanship, and quickly learnt just what our favourite breakfast or evening drink would be, or which cabin our boots were from, or who might need a little extra help getting out of the boats and walking the plank – the little touches that make a big difference. Our guide, ‘Harry’, never lost any of us – despite our group being somewhat a mob of wanderers – and we learnt a great deal about Myanmar from him. At the end of our week we were sad to leave them all.

We read with much interest of the charity work undertaken by Pandaw and would like to make a donation to assist with the medical and educational work undertaken – and so very much needed in this country. As we live in Australia, could you please advise the best way for us to do this that would involve the least loss through foreign exchange transactions?

Hoping to hear from you soon, and thank you again

Best regards
John and Louise

Response from Pandaw

Dear John and Louise

Thank you for cruising with us and for your very nice email. Its always great to hear back from happy guests. We will send your regards to the Zawgyi crew.

The best way to donate to Pandaw Charity is via this link https://uk.virginmoneygiving.com/fundraiser-web/donate/makeDonationForCharityDisplay.action?charityId=1006340 .

We do not have a AUD account.

We look forward to hopefully welcome you soon at a new Pandaw expedition.

Stay tuned, next week we will announce a new destination!

Kind regards,
Sven

Mar 2015

JENNIFER FELLER, PAGAN TO MANDALAY, MARCH 2015

Dear Mr Strachan

I thought I must drop you a line to say how very much I and my friend enjoyed our first experience of Pandaw, spending a week on the Irrawaddy (from 28th February) on the Kalaw Pandaw.  The vessel and accommodation was excellent, the food delicious, beautifully served and garnished, and I cannot praise the crew highly enough.  Not only super-efficient but quite charming and always there to look after one.

I look forward to a further cruise in the not too distant future.  Your cruise from Chang Rai to Vientiane via Luang Prabang sounds most interesting.  As do other trips in Burma.

Kind regards
Jennifer Feller

Response from Pandaw

Many thanks for your kind words on your recent experience on the Kalaw Pandaw. We are touched and honoured by your comments and I have passed them on to the purser and team as they will encouraged further by such remarks. Laos will be very exciting, being a new product less smooth, but a lot of fun.

Best wishes for future travels.