My husband and I recently had the wonderful experience of doing the 14 night Burma Irrawaddy Cruise leaving on the 19th December from Yangon to Mandalay and we really had to contact Pandaw to comment on our experience. The itinerary was relaxing yet covered most areas of interest on the river and the boat was beautiful, clean, relaxing and the food offered was way above what we expected in choice and taste.

But the crew of the boat were what really amazed us. They were absolutely amazing!! From the captain all the way to the lovely smiles and welcome back on board from the crew who had dug stairs up very steep river banks. We were spoilt beyond anything we have experienced. The crew went above and beyond and this is our greatest memory of our trip. The crew of our cruise deserve to be congratulated!!

Due to their amazing service and attitude we are only looking at doing Pandaw cruises in the future.

The service on this ship was unbelievably good. I have never met personnel so efficient, kind, helpful and charming during a river cruise. I know, this sounds exaggerated, but I tell you I'm still absolutely thrilled! Also a special mention to the guides in Hanoi, Mr. Vi Van Kien with the driver Mr. Hai and Mr. "Tifo" (I just got the nickname) on the river cruise were very good as well.

Sincerely
Emmy Frei-Werlen

Happy New Year. Please share this email with your Supervisor. I want to commend an incredible you as well as your incredible crew. I feel blessed to have met them all and to have been the reciperant of your expertise, caring and consideration and constant attention. From 1963 to 2008, I was Public Relations and Publicity Director working in broadcasting. I only tell you this because I needed to provide similar service. I feel extremely fortunate to have the had the privilege on being on board Pandaw II. I am certain that you all were aware of my feelings for you and the excellent care you took of your customers/guests.

You and the memories will stay in my heart forever.