What Our Guests Say

Passenger Feedback

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Susan Aspinall

SUSAN ASPINALL, UNITED KINGDOM, THE GOLDEN LAND: 10 NIGHTS, DEC 2019

"Keep it exactly as it is"

Keep it exactly as it is

Marie and Dildar

MARIE AND DILDAR, SWITZERLAND, THE UPPER GANGES CRUISE, DEC 2019

"We enjoyed our time on and off the boat. Cabin was clean and spacious. Indian food was delicious"

We enjoyed our time on and off the boat. Cabin was clean and spacious. Indian food was delicious, european one could be improved. We've appreciated the excursions, improvement could be to add some wildlife experience.

Inside entertainment could be more diverse with some music or dancing exhibitions. Binoculars and a book on local birds would have been a must.

We appreciated our guide, Krishnendu. He has great knowledge on culture, religion and history. We had very good interactions with him, we highly recommend him and would definitely be more than happy to spend time with him on a future trip.

Hope this will help you for your future customers.

Kind regards
Marie and Dildar

Bruce Johnson

BRUCE JOHNSON, USA, THE LAOS MEKONG, DEC 2019

"This was an outstanding trip and we enjoyed the longtail boat segment as well; all part of the adventure spirit of Pandaw!"

Jill and I have recently completed our after-trip comments for Pandaw and I also did one on Trip Advisor. Our December-January upper Mekong cruise was bliss, from the Pandaw assisted stay in Vientiane to the assisted stay in Chaing Mai at the Superb Rachamankha Hotel and the wonderful assistance at Chiang Mai's airport by the young lady from Discovery part of your after cruise package. This was an outstanding trip and we enjoyed the longtail boat segment as well; all part of the adventure spirit of Pandaw!

Most enjoyed talking to you on the long boat out of Vientiane and wanted to chat a bit more when we met up with you at the Opium Museum up at the Golden Triangle but you were captured by the incessantly whining Daphne and I didn't see a way to extricate you. Nothing made her happy. Anyways, you had a great crew, Say, Vong, Solera, Yut, and all the others and everyone with a smile ready all the time.

Jill and I are in the beginnings of our next Pandaw which will be the Irrawaddy but we haven't nailed-down dates or the specific trip yet. It will take some thinking because there appear to be so many variations between Rangoon, Mandalay, Pagan and then even a short one around the Irrawaddy delta. Much to think about so we'll be in touch.

Thanks for all your help, Stuart, and a pleasure meeting you.

Bruce Johnson

Donna Knight

DONNA KNIGHT, AUSTRALIA, THE LOWER GANGES, JAN 2020

"I want to thank Pandaw and every Pandaw Staff Member on board for a memorable and fabulous cruise"

On January the 5th 2020 my friend Marianne Martin and I joined a Pandaw Cruise on the “RV Kalaw Pandaw” on behalf of us both I want to thank Pandaw and every Pandaw Staff Member on board for a memorable and fabulous Cruise. From start to finish the Cruise was a truly an amazing holiday. In particular I would like to mention our Guide Mr Deepak who was outstanding, informative and extremely approachable, Mr Lapka Bhutia, Hemant Kumar, Ramgopal, our expert Cocktail Bartender, The Head Chef and in fact the entire staff who made the 7 day Cruise unforgettable. Thank you we will be highly recommending Pandaw to friends and family.

Carol May Altmann

CAROL MAY ALTMANN, UNITED KINGDOM, THE LAOS MEKONG: CHIANG SAEN TO VIENTIANE, DEC 2019

"A wonderful trip"

A wonderful trip

Dagmar Cortis

DAGMAR CORTIS, AUSTRALIA, THE LAOS MEKONG: CHIANG SAEN TO VIENTIANE, DEC 2019

"The slow boat part to Vientiane was excellent"

Though the low water level was not Pandaws fault, we would like to have had more information about the possibility of this happening before we had booked. It seems that low water itineraries are becoming more normal nowadays, and passengers should be warned of this clearly. The slow boat part to Vientiane was excellent, but I thought the hotel, quality of food, service etc was of a far lower standard than that on a Pandaw ship.

Richard Cortis

RICHARD CORTIS, AUSTRALIA, THE LAOS MEKONG: CHIANG SAEN TO VIENTIANE, DEC 2019

"I actually enjoyed the slow boat part of the voyage"

The low water level in the Mekong is not Pandaws fault but we believe it could have been better handled. I actually enjoyed the slow boat part of the voyage. The slow boat, which was not slow, was a very exciting and picturesque part of the trip and was worthwhile in itself. As low water levels are likely to persist, perhaps provide an alternative itinerary, emphasising the excitement and panorama to be experienced on the low water, slow boat, section of the trip?At the end of the trip in Vientiane, the meals at the Lao Plaza Hotel were poor in comparison to those on Lao Pandaw. Altogether, an enjoyable and memorable trip down the Mekong. Richard CortisSydney, Australia

Austin O'Connor

AUSTIN O'CONNOR, UNITED KINGDOM, THE CHINDWIN: 7 NIGHTS, JAN 2020

"Would be better to have larger dining tables so that people mixed more"

A few problems with hot water in the cabin. Would be better to have larger dining tables so that people mixed more. Very often only tables for 4 were set out and we had to push them together.

Naomi Catherine O'Connor

NAOMI CATHERINE O'CONNOR, AUSTRALIA, FROM SIEM REAP TO SAIGON 7 NIGHTS, JAN 2020

"This was a wonderful experience all around"

Whilst we really enjoyed the widely Asian meals available on board, the advertising materials did state there was a range of Western and Asian on offer for each meal- we thought there were less Western options than we anticipated. Having a few more different wines available by the glass would be much appreciated, so as to have some more variety during the course of the cruise. We thought the cruise was great value for money- the all inclusive approach with the excursions was great, and the excursions were well organised and interesting. The staff were simply wonderful, and particularly friendly to our children, which helped our family really enjoy our cruise very much. Quite a number of the passengers were troubled by sickness on the cruise, including us (although it didn't stop us enjoying the cruise!)- not sure if the bugs were picked up during time onshore, or possibly on board, but might be worth monitoring in case a pattern emerges, and more can be done to help reduce this. This was a wonderful experience all around, many thanks to the Pandaw team!

Peter Pollard Palmer

PETER POLLARD PALMER, AUSTRALIA, THE LAOS MEKONG: CHIANG SAEN TO VIENTIANE, JAN 2020

"This was my daughters first Pandaw trip and she loved it"

This was my daughters first Pandaw trip and she loved it, it was my 3rd and again enjoyed it.

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