Helen Salmon

Dear Mr Strachan,

I would like to thank you and your organization for a wonderful holiday cruise. Thank you also for allowing us to inspect the new "Baby Pandaw", with whom we fell in love, at first sight.

As you are probably aware, we had a medical emergency on our trip. Your purser, ERICK" did a remarkable job in supporting one of the passenger on board during a frightening and difficult time. Erick was available 24 hours for them and I am sure he must have lost quite a lot of sleep. The extra load he shouldered in no way affected the rest of his job which he managed with charm, humor and efficiency at all times . I think all passengers would agree that he is an outstanding man.

Every member of your staff deserves a mention for their hospitality skills from your captains to your sailors and waiters.
Our impression was that nothing was ever a chore for any of them.

I should also mention our guide Kyaw Soe Latt. I believe Soe is an agency employee. I would highly recommend him for future employment. His knowledge, sense of humor and ability to gauge the interests of a group were excellent.

Please pass on our best wishes to your crew and I wish you everyone in your organization a peaceful an prosperous 2014.

With kind regards

Helen Salmon