TRANSFER FROM HANOI AIRPORT
We will pick you up at Hanoi Noi Bai International Airport. Last departure is no later than 10:30am (Unless there are any delays with your flight).
Your guide will be waiting for you with a Pandaw Sign at column No 12 outside of the international arrival exit. Arrival in Halong Bay at 12.00pm.
For passengers arriving earlier, you have the option to wait at the airport to join with other passengers arrival on the same day (latest by 10.30AM), or you can take a taxi to our meeting point (Pan Pacific Hanoi Hotel, 1 Thanh Nien Road, Ba Dinh Ward, Hanoi 10000, Vietnam) at your own expense then joint group transfer to our ship.
If you encounter any difficulties, please contact our emergency number on Vietnam +84 (0)77 296 9305.
Please note: Guides and drivers are not allowed inside the terminal building. We will be waiting for you outside with a Pandaw sign. Hanoi Airport has two exits; if you don’t see us, please try the other exit on the same level (30 meters).
TRANSFER FROM HANOI CITY
Meeting point for embarkation in Hanoi will be the Pan Pacific Hotel (1 Thanh Nien Road, Ba Dinh Ward, Hanoi 10000, Vietnam) and registration will be at 09:30am in Song Hong Bar. Please ensure you are checked out and ready in reception on time, departure 10:00am.
For those not staying at the Pan Pacific Hotel, please ask your hotel reception support by arrange a taxi to the meeting point at 09.30am for registration.
PRIVATE ARRIVAL AT HA LONG BAY
For passengers already in Ha Long Bay on the night before, please come to Tuan Chau International Jetty. Embarkation time will be between 12:00 and 13:00.
Please contact our emergency number: +84 (0)77 296 9305 for further assistant you might wishes.